Last Updated: October 17, 2025
Your privacy is a priority for V.Color Lenses. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit and use our website.
By using the services of V.Color Lenses, you entrust us with your information, and we are committed to protecting that trust.
To provide our services and enhance your experience, we may collect the following types of information:
Registration and Contact Information: Full name, CPF (Brazilian individual taxpayer registry number, for invoicing and shipping), email address, shipping and billing address.
Transaction Information: Details about the products you purchase and payment data (securely processed by our third-party payment partners; we do not store your full credit card details).
Browsing Information (Technical Data): IP address, browser and device type, pages visited on our site, time spent, and other usage statistics collected through cookies and similar technologies.
Communication Information: Records of any contact you make with us through our website's contact form, including the content of the message and the data provided.
The information we collect is used for the following purposes:
To Process and Manage Your Purchases: To confirm your order, process payments, ship products, and manage any exchanges or returns.
Customer Communication: To respond to your questions and requests and to provide support through our contact form. We also send transactional emails, such as order and shipping confirmations.
To Improve Our Website and Services: To understand how our customers use our site, identify trends, optimize navigation, and personalize the user experience.
Marketing and Advertising (with your consent): To send newsletters, special offers, and other marketing communications that we believe may be of interest to you. You may opt out of these communications at any time.
For Security and Legal Compliance: To protect our website against fraud and illegal activities and to comply with our legal and tax obligations.
V.Color Lenses does not sell, rent, or trade your personal information. However, we may share your data with essential partners and service providers for our operations, such as:
Logistics and Shipping Companies: To deliver your orders.
Payment Gateways: To securely process your purchases.
Analytics and Marketing Tools: To help us understand user behavior and conduct marketing campaigns.
We require all our partners to adhere to strict security and privacy standards and to use your information only for the contracted purposes.
In accordance with Brazil's General Data Protection Law (LGPD, Law No. 13,709/18), you have the right to:
Confirm the existence of the processing of your data.
Access your personal data.
Correct incomplete, inaccurate, or outdated data.
Request the anonymization, blocking, or deletion of unnecessary data or data processed in non-compliance with the law.
Request the portability of your data to another service provider.
Withdraw your consent at any time.
Obtain information about the entities with which we share your data.
To exercise any of these rights, please contact us using the contact form on our website.
We use cookies to improve the functionality of our website, remember your preferences (such as items in your shopping cart), and collect analytical data. You can manage or disable cookies through your browser settings, but this may affect the functionality of some parts of our site.
We adopt technical and organizational measures to protect your personal information against loss, theft, unauthorized access, disclosure, and alteration. Our website uses a security certificate (SSL) to ensure that all communication is encrypted.
We may update this Privacy Policy periodically. The most current version will always be available on this page, with the "Last Updated" date indicated at the top. We recommend that you review this policy regularly.
If you have any questions about this Privacy Policy or how we handle your data, please contact us by filling out the form available in the "Contact" section of our website.
